Our Privacy Policy

Updated 4/2/2024

Our Commitment To Your Privacy

At Luv’s Brownies®, customer satisfaction is our #1 priority as well as your privacy. To protect your privacy here is an explanation of our online information practices and how your information is collected and used.

What Information We Collect

The notice below applies to all information collected or submitted on luvsbrownies.com website. On some pages, you can order products, make requests, chat, email and register for marketing promotional email. The types of personal information collected are:

  • Name

  • Address

  • Email Address

  • Phone Number

  • Company

  • Credit/Debit Card Information

On our order page you can submit information about a recipient. For example, if you order a gift (brownie cake, etc.) and want it sent directly to the recipient, you will need to submit the recipient's personal information. We will collect:

  • Name

  • Address

  • Phone Number

  • Company

We may collect your email address via cookies and pixels on our website. If you do not want us to collect information about you, please contact info@luvsbrownies.com to opt out.

Uses Of Your Personal Information

We use the information you provide about yourself when placing an order to complete that order. The information we collect is also used to contact customers regarding existing orders (shipping and delivery information). It will be used for marketing purposes.

To opt-out of promotional emails, please use the unsubscribe link provided in the email or you may email us at info@luvsbrownies.com or you may call us (408)757-8009 to delete your information.

We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties.

We do not share the personally identifiable information provided to us.  

Our Commitment To Data Security

To prevent unauthorized access and maintain data accuracy luvsbrownies,com is secure with SSL Encrypted Data Transmission provided by our hosting company.

Cookies

We use cookies throughout our website. If you would like to disable cookies, please do so using your internet browser settings. Disabling all cookies may alter your experience on our website.

California Privacy Rights

As a California resident, you have the right to request the information we collect about you, from whom it has been obtained, and the categories of business with which we share the information. This information is provided in this Privacy Notice in the sections above.

You may also request:

  • The specific categories of personal information we have collected about you during the previous 12 months;

  • The specific personal information we have collected about you during the previous 12 months, depending upon verification of your identity or verification of the person authorized to act on your behalf;

  • The categories of personal information we have disclosed to third parties about you along with the categories of the organizations receiving that information during the previous 12 months;

  • The categories of personal information we have disclosed to third parties about you along with the categories of the organizations receiving that information during the previous 12 months;

  • The deletion of your personal information, subject to several exemptions available to us.

  • The right to opt-out of the sale of your information. You may submit your request to opt-out of the sale of your information by emailing us info@luvsbrownies.com indicating or you may call us at (408)757-8009.

Prior to honoring your opt-opt request, the Company will make a reasonable attempt to verify your identity. You may designate an authorized agent to make a request to disclose or to delete your personal information by providing the authorized agent written permission to do so and by verifying your own identity with us. The Company will not discriminate against you if you take advantage of these rights.

How To Contact Us

If you have any questions or concerns, please reached out to us at (408) 757-8009 or send us an email at info@luvsbrownies.com

Our mailing address is 1442 S. Winchester Blvd. San Jose, CA 95128.